Within the month of quality in the cardiology department №2 of the City cardiological center systematically, on the basis of the plan is educating patients and their relatives. The attention is focused on self - help and mutual aid in acute coronary syndrome, the initial signs of recognition of the importance of seeking medical help in the first moments of the emergence of symptoms of deterioration. The most authoritative source of medical information for the sick people is just a doctor and a nurse. That's why the challenge is implementation of training technologies into real practice.

In each case it is necessary to identify the individual psychological, behavioral characteristics of the patient, his willingness to follow a doctor's advice. Taken into account and the fact that every health worker should know that for effective training of patients in addition to clinical knowledge needed a number of additional professional knowledge and skills: knowledge of the basics of the communication process (effective communication), the technique of feedback; knowledge and consideration of psychological principles of behavior (habits) and their changes; possession of active forms of learning to improve its effectiveness